Windows Reseller Hosting Account Management - CS New Media Web Hosting
Windows Reseller Hosting

Hosting Plan Management

  • Create hosting plans
  • Setup billing information your plans
  • Specify resource limits including domains, bandwidth, diskspace, email accounts, etc.
  • Set up extra features that a customer can purchase such as extra domains, extra bandwidth, etc.
  • Be notified automatically when a customer purchases an extra feature
  • Set resource limits that control exactly how much resource a reseller can use
  • View accurate resource usage information
  • View a list of customers that have subscribed to a given hosting plan
  • Share Extra Features across multiple plans for easier configuration

User Management

  • Manage all users from your reseller login
  • Drill down into a customer's account and their domains
  • Access all features and functionality of customers
  • Create new users manually
  • Use the Signup Script Generator to signup new users instantly from your own website
  • Search for users by account number, name, email, company name, status or account type
  • Specify an account number prefix to help identify customers
  • Set a minimum password length for increased security
  • Enable/Disable remote auto-signup
  • Enable/Disable Account Vetting
  • Have an alert email sent to you when a new user account is created
  • Customise welcome messages to be sent to new users
  • Suspend, Cancel or Reactivate user accounts as needed
  • Update a user's details and reset their password on their behalf
  • Use Helm's inbuilt messaging system to communicate with your users

Domain Management

  • As a reseller you can view, edit and remove domains and domain registrations for your customers

Automated Billing

  • Enable Helm's own internal billing system or make use of a 3rd party billing solution such as ModernBill
  • Bill your customers in ANY currency
  • Automatically generate new invoices for your customers X days before they are due
  • Allow customers to pay during signup using Helm's Auto-signup Form
  • Customise Helm's Auto-signup Form with your own Header and Footer HTML
  • Specify Tax Rates to apply to your customers' invoices
  • Specify an Invoice Prefix to help keep track of your customers' invoices
  • Automatically send invoices to your customers when paid
  • Send and View Invoices in either plain text or HTML format
  • Customise invoices with your own headers and footers
  • Automatically send your customers a customisable payment receipt when they make a payment online
  • Allow your customer to pay using a variety of payment methods
  • Choose from supported payment gateways for automatic recurring billing
  • Send your customers payment reminders before and after their invoices are due
  • Customise an email that is sent to your customers if their credit card payments fail
  • Set up email notifications when extra features are purchased by your customers
  • Configure a range of extra features for your customers to purchase such as additional domains, email accounts etc.
  • Specify setup fees and recurring fees for hosting plans

Personalisation

  • View Diskspace and Bandwidth usage statistics
  • View information about users currently logged into the control panel
  • View Detailed Diskspace and Bandwidth Reports
  • View Customer Database Size Report
  • View Customer Invoice Report
  • Export all reports to Excel

Help

  • Complete Documentation
  • View QuickHelp on most pages
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