I have been using CS New Media now for my hosting and domain requirements for nearly 2 years, in that time I have never had any problems with the service, when I have had questions or problems I have had excellent and prompt responses from them and they have been honest accurate ones not silly ones just pointing me to a knowledgebase that is out of date or already been searched as with my previous provider. I find that with CS New Media I get a much better level of service, they are honest and up front about what is going on, provide information on updates to the system and explain what happened with something goes does unfortunately go wrong (which happens to all providers as hardware does sometimes go wrong!). In terms of price they are very competitive and I do find that as with many things you do get what you pay for and as such I whole heartedly recommend CS New Media for any domain and hosting requirements and am moving over my domains, web and mail services to them as and when they are due for renewal with my much lesser provider.
John Smith - dalespc.co.uk
I have used the CS New Media hosting service since 2007 and have been impressed by the level of understanding from Carl. Right from the beginning he has been of enormous help especially with installing Word Press (I forget how many times I have requested this!!) and other web applications. I have no hesitation in recommending the company to anyone as I have now almost all of my domain portfolio in the care of CS New Media. Thank you!
Roz Mita - Director - Mannakin Ltd www.mannakin.co.uk
Quality, reliable hosting and excellent support services.
David Broomhead, Director, Doublezero Solutions Ltd -
www.doublezerosolutions.co.uk
Have used several reseller hosting services in past but CS New Media stands out as the best by far. Excellent performance and uptime, and on the few occasions there are any problems I always get a very quick response. They also seem to be always looking to improve their service and give even better value for money. Highly recommended.
Gareth Davies, abernet.info
Keep up the excellent work! Support levels not matched in the hosting sector.
Paul Thompson - ambientPineapple.com
I moved the hosting of my website to CS New Media because of the poor service I was receiving from a US company. I have been very pleased with the CS New Media service and been particularly impressed with the customer support. Even technical queries/questions raised late in the evening have been responded to and often resolved within the hour.
Graham Benjamin - www.redcardfc.com
I am seriously impressed with your service, responsiveness and desire to improve. Whenever there has been planned downtime, which is rare, the reasons and details have been communicated well in advance. This has enabled me to communicate similar messages to my clients. That makes me look good too. I don't mind you improving resources and offerings but please don't change your level of help and service. It is phenomenal.
Bernie Greene - www.makeitez.co.uk
You do a great job and I've enjoyed seeing your growth since the early days.
Peter Cambridge
This is a first class hosting provider, with fast customer support and excellent knowledge base. I would recommend it to everyone I meet.
Olivier Ballot - www.thedietchronicle.co.uk
Having moved from a previous web host who didn't set barely any standard, I found CS New Media via a friend who recommended them.
CS New Media Service and support is exceptional, and the servers are fast and very reliable. The company certainly sets a true standard and is a company who you can rely on to keep your site online.
I continue to be with CS New Media at present, and look forward to staying with them in the future.
Adam Spencer - silverlinewebsolutions.co.uk
I host several sites with CS New Media and I have to say they have been the best hosting company I've used. Support is first rate and their servers are solid and reliable. I couldn't rate them any higher!
Karl Goddard - Bolton, England
CS New Media have provide an excellent service, their servers are reliable, proven and superbly managed, I would fully endorse their products and services.
Guy Hoogewerf - www.haxnicks.co.uk
Every time I've had a question, it has been answered almost immediately. Personal service, never noticed any unscheduled downtime and very good value. Already recommended to several friends and colleagues!
Paul Mallaghan - www.scribblemill.co.uk
We had had some problems with our existing host and I asked about a new package on a forum; Carl from CS New Media replied, we managed to get everything moved over a weekend, and I have t say that despite my reservations about not offering telephone support your ticket system is outstanding - answered within minutes at times and on a Bank holiday Monday!
The speed of the site is 1000 times better than it was, the controls/helm give all the control and backup information/facilities that you could ever need, and my husband who is a Lead technical architect says that as a 'techie' impressing him is hard, but he is 'well impressed'!
Kate Carter-Brown - karate-kid.co.uk
Apart from offering a great package, CS New Media excels with client queries.
I had an email problem and they answered my email within 5 minutes at 12.30am on a Sunday morning. Every query has been answered quickly and my problems sorted fast.
This really is a top hosting company when it comes to technical support.
Matthew Stroud – www.antiquework.co.uk
I had major problems with my previous web hosts. I contacted CS New Media who responded almost instantly. They transferred my websites for me and I was up-and-running within a day.
Such service comes highly recommended by me!
Doug Belshaw, dougbelshaw.com / historyshareforum.com
CS New Media and Carl are my knights in shining armour. My previous hosting company had let me down several times, when no one could access my website.
As a small hobby business, my website is the shop window for the world to view my work, so when this company let me down again days before a local press release, I was in a real panic.
Once I had contacted Carl at CS New Media, he sorted everything for me and my website was visible in plenty of time for the press release.
For the few pounds extra (well worth it in my opinion), I have hosting that has never let me down and excellent customer care.
At the time of transferring my website to CS New Media I had so many questions and Carl had the patience of a saint, answered them all in simple non computer language that I could understand.
Thank you Carl and CS New Media.
Diana Hunter – www.dizatiaras.co.uk
Since deciding to transfer our web hosting to CS New Media nearly two years ago, I can whole heartedly say that I have never looked back.
Carl and his team provide an excellent service and customer support is genuinely 24/7 with support tickets answered quickly and efficiently.
Nothing ever seems to be too much trouble and I would recommend CS New Media without reservation to anyone looking for a friendly and professional web host.
Anne Malone – www.noiseairconsultants.co.uk
I cannot praise CS New Media enough. The company has restored my faith in hosting and customer service.
We have a lot of clients with different types of sites all requiring individual needs. We were having a nightmare with another well known provider and their customer support was awful. After all the praise about CS New Media on various business forums, I contacted them and asked for a quote (also about 100 other things as well).
Not only did they come back immediately with a really competitive quote but they have been there every step of the way. Customer service is simply fantastic (and being an ex-mystery shopper I know what I am talking about!) - Although I do have my doubts that any of the staff sleep! I expected to be up all night working but I was shocked that my questions to support were answered so quickly and at such a late hour.
I just wanted to pass on my thanks to CS New Media, but to also highly recommend them. You can't wrong with CS New Media.
Medden Website Design
After moving our website 4 times we were so relieved to find CS New Media.
From the beginning they have been consistently brilliant.
The day we changed over to them Carl from CS New Media moved our website in the middle of the night so it wouldn't cause disruption!
I knew at that moment I had found the Holy Grail of web hosts.
Super helpful, knowledgeable, excellent packages, price, uptime-it's the most perfect web host I know!
Sharon Murphy
Apart from offering a great package, CS New Media excels with client queries.
I had an email problem and they answered my email within 5 minutes at 12.30am on a Sunday morning. Every query has been answered quickly and my problems sorted fast.
This really is a top hosting company when it comes to technical support.
Matthew Stroud – www.antiquework.co.uk
Having used CS New Media for quite a while now I have never had any problems with down time or other issues that have caused non-access to my site.
We are just developing a new site now and will continue to use CS New Media for our hosting. Carl has always been extremely helpful and responds instantly to requests no matter how bizarre.
Excellent service and well recommended.
Chris Dalton
I transferred my web hosting to CS New Media in March 2007 following poor customer service with my previous host, which was an international company.
The transfer of my site and domains was and CS New Media talked me through everything I needed to know and kept me informed.
I had lots of questions and CS New Media answered them quickly and in terms I could understand. When I have needed support I have always had a response within hours (even on a Sunday) rather than the days it took my previous host.
I would recommend CS New Media to anyone looking for a reliable UK web hosting company with superb customer service and support.
Lynn Cox, www.coxvos.com
I've never enjoyed being a web developer more since I became a CS New Media customer.
Managing websites for myself and my customers is so easy now, thanks to CS New Media's fabulous customer service and extremely comprehensive website functionality.
I can't recommend them highly enough Superlative hosting at amazing prices
Darren Marshall - www.learn-bodybuilding.com
As the owner of Plastic Box Website Design, I manage a large number of websites for my clients, so quality hosting is imperative.
Part of quality hosting is the support received. I transferred to CS New Media after an unsatisfactory level of support and web hosting with a previous, large, company and I've not had one regret since the move.
I'm yet to see one of my sites load slowly, and the support has been second to none. I've been recommending CS New Media ever since!
Gavin Harris - www.plasticbox.co.uk
I don't know about other customers but I've been with a few hosting companies before, so my expectations with CS New Media were quite normal.
However, it seems that my expectations were far misplaced. I never expected the support and help that I get regularly with moving databases to different domains, help with my php.ini or even getting answers to the sometimes stupid questions I ask.
Every e-mail I have ever sent gets answered very promptly, and always with help and advice.
Carl and Nick regularly go through the forum and help us customers with our problems, which defiantly makes it apparent they haven't just added a forum to their site for the sake of it, but more out of the want to generally help and support their customers in as many different ways as possible
AlphOmega Team
CS New Media are beyond a shadow of a doubt the best web hosting service I have used, and I have certainly used a few over the years. Always willing to go that extra mile and offer an exceptional personal service. They have a wealth of knowledge and will help to solve problems that are not strictly within the remit of the hosting service they provide. Long may they continue to prosper.
R Crew - www.csifanclub.org.uk
I would recommend CS New Media to anybody, looking for a reliable host and to anybody who wants first rate service. They have been flawless and their support is excellent. They're also very reasonably priced. I definitely recommend them.
David Merchant
I have tried several web hosting companies over the last few years and CS New Media are by far and away the best I have came across. Support is quick friendly and most importantly accurate. If you are looking for a reliable web hosting then look no further.
John D - www.linksgolf-uk.co.uk
This is how a Hosting Company should work, friendly, straightforward and extremely good pricing. This combined with loads of good features make it the choice for all our domains!
Mark Pierce
I think the service is great, it has features that some dearer services don't have, great value for money and as well as that if there's a problem you get to speak to 'real people.
Amanda Hart - www.artandtar.co.uk
Very impressed with the level of service and hosting features offered by CS New Media, the server response times are particularly fast. Very flexible and very professional.
GS Beaton - www.alanromans.com
I'm extremely pleased at the level of service offered and amount of time and care given to customers - not to mention the fantastic price.
D Brittain - www.oeeonline.co.uk
CS New Media is an amazing hosting and value for money, its simple, easy and effective to use and I would recommend this to anyone who needs hosting as they will always receive the help and advice needed.
Alexander Loveless - www.vampirehigh.net
I Have been with CS New Media now for about 4 months, and throughout my time here Carl and the team have made me feel like there only customer!
Nothing is to much trouble, and any problems I have are always dealt with quickly and efficiently. Best hosting company around in my opinion!
Keep up the good work!!!“
Peter Gosling - www.g2computers.co.uk
I've been with a few hosts before (one of them was my friend) and from all of them, I've never seen a higher standard of customer service. Not only are you guys helpful, but you go out your way to help us when we are stuck, and 99% of the time, your suggestions fix our problems! I hope CS New Media keeps on going and you guys become millionaires!
Paul Rawnsley
I've only been a customer of CS New Media for about a month but my experience so far has been very positive. I had some trouble setting up being new to web hosting, but the support team were on the problem within 5 minutes and managed to help me out. CS New Media really seem to care about their customers and I've never seen such dedicated customer support.
The price of the hosting is excellent and affordable, and few other places offer student rates which is obviously useful to students who can't afford the standard prices. They're reliable hosts, and the one time there has been a problem an email was sent out immediately and the problem fixed quickly. I can't recommend them highly enough!
Jenny McCloskey
